IT ANNUAL MAINTENANCE CONTRACT IN DUBAI
Professional support | Qualified engineers | Satisfaction guaranteed
Hire our AMC assistance to earn stress-less and profitable business. Is it so important to maintain efficiency & smooth operations in a business? Of course yes, it’s not only important but mandatory too. Maintaining continuous flow and effective business is merely the toughest job. Being a highly client-centric IT AMC service provider, We can extend any kind of IT support you need when it comes to maintaining, tweaking and managing your IT infrastructure for better and seamless business operations.
our AMC services includes below
PC & Laptop
Servers
IP Phones
CCTV
Network
NAS Drive
Biometric
Cloud
Router
Switches & Firewall
Protect Your Data
Protect Your Data
Minimize IT Issues
IT Security
Antivirus & Anti-Spam Solutions
Reduce IT Costs
Unlimited Call Support
Unlimited Call Support
Unlimited IT Visits
Unlimited Remote Support
Unlimited Chat Support
Dedicated IT Engineer
Periodic IT Audits
Periodic IT Audits
Preventive Maintenance
IT Awareness Training
Monthly Reports
- IT person emergency visit.
- Monthly/weekly regular maintenance visits to check health of PC, servers & network infrastructure.
- IT person visit if problem not solved remotely.
- Remote Support by help desk tool, Ticketing tool and Email & Telephone.
- Unlimited remote support.
- Remote Support of all IT peripherals.
- Remote Consulting and Trainings.
- Desktops support
- IT security tightening
- Health management
- Emails management
- Peripheral Devices support
- Router & Switches management
- VPN & Firewall administration
- Mobile Devices management
- Cloud Solutions
- Phone System (PBX)
- CCTV & Biometric
- Server Backup & Restore and others
- Regular IT infrastructure audit
- 24/7 Server and Network monitoring (capacity and performance)
- DR & Continuity planning
- IT Products Procurement and Supply
- Dedicated On-site Engineer
- Dedicated Account Manager
- IT Outsourcing
Priority
Impact
Remote Support
Onsite Support
High
Total Network / Server Down
Immediate
Immediate
Medium
Issue affects partial systems / Peripherals
15 – 30Mins
4 – 6Hours
Low
Issue affects 1 or 2 systems / Peripherals
30 – 45Mins
With in 8Hours
GET IN TOUCH
Better communication with our clients
Better communication with our clients
Better documentation of your entire your it setup
A trusted partner to our clients
