Elevate Your Workflow With Autotask’s Next-Generation Interface
For over two decades, Autotask has been a trusted go-to solution for IT professionals worldwide. As technology has evolved, so has Autotask — from client-server beginnings to a cloud-based powerhouse. Now, with the release of the 2025.1 update, we’re excited to usher in the next chapter: a reimagined user interface (UI) designed to modernize, simplify and empower.
Whether you’re a long-time Autotask power user or new to the platform, this update delivers a refreshed experience that adapts to your workflow, reduces friction and introduces a consistent design philosophy across the Kaseya IT Complete platform. Let’s take a closer look at the journey and what you can expect.
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The philosophy behind the UI refresh
“Revamping the Autotask UI has been one of our biggest initiatives yet,” says Kevin Sequeira, General Manager of Kaseya’s PSA Suite. “We’ve invested heavily to make it not just visually appealing, but truly intuitive and efficient, so our customers can work smarter and get more done with less hassle.”
At the heart of the new UI refresh, our commitment is to create a more intuitive, streamlined and empowering user experience. You will see it kickstart starting in the 2025.1 release. This UI update is a thoughtful reimagining of how Autotask serves you in your day-to-day tasks. By focusing on user feedback and real-world workflows, we’ve developed a philosophy that prioritizes consistency, accessibility and ease of use.
Unified consistency across IT complete
The new Autotask UI is built on the Kaseya Design System (KDS), which ensures consistency across the IT Complete suite. Whether you’re switching between Autotask, IT Glue or other Kaseya tools, the familiar layout and functionality make the transition seamless. Think of it as learning one tool and being able to navigate them all effortlessly.
Accessibility for all
We’ve enhanced keyboard navigation, improved mobile usability and made strides in screen reader support to ensure that Autotask is accessible to everyone, regardless of environment or ability. From the desk to on-the-go scenarios, we’re making it easier to stay productive.
Empowerment through simplicity
Autotask’s new UI strikes the perfect balance between simplicity and capability. Designed to help you get started quickly, it eliminates the overwhelm often associated with advanced tools. As you grow more comfortable, the intuitive interface allows you to self-discover Autotask’s powerful features, unlocking its full potential at your own pace.
