IT ANNUAL MAINTENANCE CONTRACT IN DUBAI

Professional support | Qualified engineers | Satisfaction guaranteed

Hire our AMC assistance to earn stress-less and profitable business. Is it so important to maintain efficiency & smooth operations in a business? Of course yes, it’s not only important but mandatory too. Maintaining continuous flow and effective business is merely the toughest job. Being a highly client-centric IT AMC service provider, We can extend any kind of IT support you need when it comes to maintaining, tweaking and managing your IT infrastructure for better and seamless business operations.

our AMC services includes below

PC & Laptop

PC & Laptop

Servers

Servers

IP Phones

IP Phones

CCTV

CCTV Surveillance

Network

Network

NAS Drive

NAS Drive

Biometric

Biometric

Cloud

Cloud

Router

Router

Switches & Firewall

Switches & Firewall

Protect Your Data

Protect Your Data

Minimize IT Issues

Minimize IT Issues

IT Security

IT Security

Antivirus & Anti-Spam Solutions

Antivirus & Anti-Spam Solutions

Reduce IT Costs

Reduce IT Costs

Unlimited Call Support

Unlimited Call Support

Unlimited IT Visits

Unlimited IT Visits

Unlimited Remote Support

Unlimited Remote Support

Unlimited Chat Support

Unlimited Chat Support

Dedicated IT Engineer

Dedicated IT Engineer

Periodic IT Audits

Periodic IT Audits

Preventive Maintenance

Preventive Maintenance

IT Awareness Training

IT Awareness Training

Monthly Reports

Monthly Reports
  • IT person emergency visit.
  • Monthly/weekly regular maintenance visits to check health of PC, servers & network infrastructure.
  • IT person visit if problem not solved remotely.
  • Remote Support by help desk tool, Ticketing tool and Email & Telephone.
  • Unlimited remote support.
  • Remote Support of all IT peripherals.
  • Remote Consulting and Trainings.
  • Desktops support
  • IT security tightening
  • Health management
  • Emails management
  • Peripheral Devices support
  • Router & Switches management
  • VPN & Firewall administration
  • Mobile Devices management
  • Cloud Solutions
  • Phone System (PBX)
  • CCTV & Biometric
  • Server Backup & Restore and others
  • Regular IT infrastructure audit
  • 24/7 Server and Network monitoring (capacity and performance)
  • DR & Continuity planning
  • IT Products Procurement and Supply
  • Dedicated On-site Engineer
  • Dedicated Account Manager
  • IT Outsourcing

Priority

Impact

Remote Support

Onsite Support

High

Total Network / Server Down

Immediate

Immediate

Medium

Issue affects partial systems / Peripherals

15 – 30Mins

4 – 6Hours

Low

Issue affects 1 or 2 systems / Peripherals

30 – 45Mins

With in 8Hours

Monthly charges depend on number of users and other IT infrastructure.

GET IN TOUCH

Drop your requirements, and we’ll call you within 30 mins on working Hours.

Better communication with our clients

Better communication with our clients

Better documentation of your entire your it setup

Better documentation of your entire your it setup

A trusted partner to our clients

A trusted partner to our clients

Professional support and qualified engineers

Professional support and qualified engineers
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